Riskified experienced a notice incident on February 5, 2026 affecting Chargeback Guarantee - Sync, lasting 5m. The incident has been resolved; the full update timeline is below.
Affected components
Chargeback Guarantee - Sync
Update timeline
- identified Feb 05, 2026, 10:13 AM UTC
We are currently experiencing degraded performance with our order reviews and notifications starting at 09:40 UTC. We are investigating the root cause and will share an update as soon as we can.
- resolved Feb 05, 2026, 10:18 AM UTC
This incident has been resolved. The impact is limited to risk signal / risk score.