Ringotel incident

We experienced an outage in the US East region

Critical Resolved View vendor source →

Ringotel experienced a critical incident on March 27, 2024 affecting US East, lasting 17h 37m. The incident has been resolved; the full update timeline is below.

Started
Mar 27, 2024, 07:39 PM UTC
Resolved
Mar 28, 2024, 01:16 PM UTC
Duration
17h 37m
Detected by Pingoru
Mar 27, 2024, 07:39 PM UTC

Affected components

US East

Update timeline

  1. investigating Mar 27, 2024, 07:39 PM UTC

    We are observing an outage on the US East region. Our team is investigating it.

  2. investigating Mar 27, 2024, 07:41 PM UTC

    The US East regions should be up and running now. Our team continue investigating the incident.

  3. resolved Mar 28, 2024, 01:16 PM UTC

    Thank you for your patience! We've identified and fixed the issue that caused the outage. The US East region is now operating normally. We apologize for any inconvenience this may have caused and appreciate your continuous support.