Ringotel experienced a notice incident on April 24, 2025 affecting Australia, lasting 22h 51m. The incident has been resolved; the full update timeline is below.
Affected components
Australia
Update timeline
- investigating Apr 24, 2025, 10:57 PM UTC
We are currently experiencing an outage on the Australian region. Our team is working on it. We apologise for any inconvenience caused in the meantime.
- monitoring Apr 24, 2025, 11:40 PM UTC
The normal operation of the service has been restored. Our team continue monitoring to ensure that the issue is resolved completely. We will provide further report soon.
- resolved Apr 25, 2025, 09:49 PM UTC
The incident has been fully resolved. The outage was caused by increased memory consumption resulting from an error in the system logging. We apologies for any inconvenience caused by this outage. Should you need assistance, please contact us at [email protected]