Ringotel experienced a critical incident on June 21, 2025 affecting US West, lasting 3d 4h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 21, 2025, 02:16 PM UTC
A new Ringotel incident has been automatically created in the affected region (US West). Our team has been notified and will review it immediately. If you have any questions, please contact us at [email protected] or use the online chat / create a ticket. We appreciate your patience in the meantime.
- identified Jun 22, 2025, 10:32 AM UTC
The issue has been identified and a fix is being implemented.
- resolved Jun 24, 2025, 06:16 PM UTC
The issue that occurred between June 21, 2025, 14:16 UTC and June 21, 2025, 14:26 UTC in the US West region has been fully resolved. We apologize for the number of outages that have occurred over the past few weeks. Our team has made improvements since then and we do not anticipate any further issues. If you have any questions or concerns, please feel free to contact us at [email protected]. Thank you for your continued support!