Ringotel experienced a critical incident on July 8, 2025 affecting India (Mumbai), lasting 11d 22h. The incident has been resolved; the full update timeline is below.
Affected components
India (Mumbai)
Update timeline
- investigating Jul 08, 2025, 04:48 PM UTC
A new Ringotel incident has been automatically created in the affected region (India). Our team has been notified and will review it immediately. If you have any questions, please contact us at [email protected] or use the online chat / create a ticket. We appreciate your patience in the meantime.
- resolved Jul 20, 2025, 03:28 PM UTC
The incident was triggered by the unusual behavior of the garbage collector, leading to a heap out of memory error. In response, our team has implemented changes and activated extended logging to closely monitor the situation.