Ringotel incident

The link to get softphone credentials returns an error

Notice Resolved View vendor source →

Ringotel experienced a notice incident on July 10, 2026 affecting Provisioning Portal & API Endpoints, lasting 1h 2m. The incident has been resolved; the full update timeline is below.

Started
Jul 10, 2026, 09:54 AM UTC
Resolved
Jul 10, 2026, 10:56 AM UTC
Duration
1h 2m
Detected by Pingoru
Jul 10, 2026, 09:54 AM UTC

Affected components

Provisioning Portal & API Endpoints

Update timeline

  1. investigating Jul 10, 2026, 09:54 AM UTC

    Our team is investigating a problem reported by multiple users who can't retrieve their login credentials through the secure link.

  2. resolved Jul 10, 2026, 10:56 AM UTC

    The issue has been resolved. The credentials link works as expected now. We apologise for any inconvenience caused.