rightworks experienced a minor incident on May 8, 2025, lasting 31d 23h. The incident has been resolved; the full update timeline is below.
Update timeline
- monitoring May 08, 2025, 01:13 PM UTC
We are currently receiving higher than normal contact volume related to Intuit’s discontinuation of QuickBooks 2022. If you have a newer license of QuickBooks that you would like to apply to your account, please do so via the AppHub portal at https://apps.rightworks.com/ For instructions on how to add and deploy licenses to your account, please use the following article: https://helpdesk.rightnetworks.com/s/article/AppHub-QuickBooks-License-Management If you require assistance upgrading your 2022 version of QuickBooks, you can find the step-by-step instructions located here: https://helpdesk.rightnetworks.com/s/article/Upgrading-Your-QuickBooks-Company-File
- monitoring Jun 02, 2025, 01:08 PM UTC
We are currently receiving higher than normal contact volume related to Intuit’s discontinuation of QuickBooks 2022. This went into effect on May 31, 2025 and as a result, all connected services have been disabled. In order to get them back, you will need to upgrade to a newer version of QuickBooks. If you have a newer license of QuickBooks that you would like to apply to your account, please do so via the AppHub portal at https://apps.rightworks.com/ For instructions on how to add and deploy licenses to your account, please use the following article: https://helpdesk.rightnetworks.com/s/article/AppHub-QuickBooks-License-Management If you require assistance upgrading your 2022 version of QuickBooks, you can find the step-by-step instructions located here: https://helpdesk.rightnetworks.com/s/article/Upgrading-Your-QuickBooks-Company-File
- resolved Jun 09, 2025, 01:04 PM UTC
This incident has been resolved.