rightworks incident

System Performance & Connectivity

Major Resolved View vendor source →

rightworks experienced a major incident on May 10, 2025 affecting Hosted Desktop, lasting 3h 2m. The incident has been resolved; the full update timeline is below.

Started
May 10, 2025, 03:13 AM UTC
Resolved
May 10, 2025, 06:15 AM UTC
Duration
3h 2m
Detected by Pingoru
May 10, 2025, 03:13 AM UTC

Affected components

Hosted Desktop

Update timeline

  1. investigating May 10, 2025, 03:13 AM UTC

    We are currently experiencing higher than normal contact volume related to performance & connectivity of the Rightworks Hosted Desktop. Our engineers are working on identifying root cause and we will provide updates here as soon as they become available.

  2. resolved May 10, 2025, 11:56 AM UTC

    This incident has been resolved.