rightworks experienced a major incident on May 11, 2025, lasting 14m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating May 11, 2025, 12:57 AM UTC
We are currently investigating an issue where some of our customers are getting a password expired error when logging in.
- identified May 11, 2025, 01:07 AM UTC
The issue has been identified and a fix is being implemented.
- resolved May 11, 2025, 01:12 AM UTC
This incident has been resolved.