Riege Software incident

Scope login issue

Major Resolved View vendor source →

Riege Software experienced a major incident on September 25, 2025 affecting Scope, lasting 9m. The incident has been resolved; the full update timeline is below.

Started
Sep 25, 2025, 08:32 AM UTC
Resolved
Sep 25, 2025, 08:42 AM UTC
Duration
9m
Detected by Pingoru
Sep 25, 2025, 08:32 AM UTC

Affected components

Scope

Update timeline

  1. investigating Sep 25, 2025, 08:32 AM UTC

    The Scope login currently doesn't work. We are investigating the issue.

  2. identified Sep 25, 2025, 08:35 AM UTC

    We have found the cause for the login issue and are working on a solution.

  3. monitoring Sep 25, 2025, 08:40 AM UTC

    The fix has been applied and we are monitoring the results.

  4. resolved Sep 25, 2025, 08:42 AM UTC

    This incident has been resolved.