Riege Software incident

Communication issues

Minor Resolved View vendor source →

Riege Software experienced a minor incident on October 23, 2025 affecting Scope, lasting 45m. The incident has been resolved; the full update timeline is below.

Started
Oct 23, 2025, 07:11 AM UTC
Resolved
Oct 23, 2025, 07:56 AM UTC
Duration
45m
Detected by Pingoru
Oct 23, 2025, 07:11 AM UTC

Affected components

Scope

Update timeline

  1. investigating Oct 23, 2025, 07:11 AM UTC

    Some Scope customers are experiencing delays in communication with certain components, such as customs and airline messaging. We are currently investigating the issue.

  2. resolved Oct 23, 2025, 07:56 AM UTC

    This incident has been resolved.