Riege Software incident

Communication disruptions ATLAS EAS (A-SumA) at German Customs

Notice Resolved View vendor source →

Riege Software experienced a notice incident on October 29, 2025 affecting 🇩🇪 Germany, lasting 14h 36m. The incident has been resolved; the full update timeline is below.

Started
Oct 29, 2025, 03:42 PM UTC
Resolved
Oct 30, 2025, 06:19 AM UTC
Duration
14h 36m
Detected by Pingoru
Oct 29, 2025, 03:42 PM UTC

Affected components

🇩🇪 Germany

Update timeline

  1. investigating Oct 29, 2025, 03:42 PM UTC

    German Customs has announced Communication disruptions Affected procedures: EAS (A-SumA) Masterticket: INC000007115223 Affected departments: all For more information see: https://www.itzbund.de/DE/service/stoerungsmeldungen/stoerungsmeldung.html

  2. identified Oct 29, 2025, 03:42 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Oct 30, 2025, 06:19 AM UTC

    This incident has been resolved.