Riege Software incident

Performance degradation at German Customs

Notice Resolved View vendor source →

Riege Software experienced a notice incident on May 5, 2026 affecting 🇩🇪 Germany, lasting 1d 21h. The incident has been resolved; the full update timeline is below.

Started
May 05, 2026, 08:32 AM UTC
Resolved
May 07, 2026, 06:10 AM UTC
Duration
1d 21h
Detected by Pingoru
May 05, 2026, 08:32 AM UTC

Affected components

🇩🇪 Germany

Update timeline

  1. investigating May 05, 2026, 08:32 AM UTC

    German Customs has unreported performance degradation, that is why there are currently delays We have requested further information from Customs

  2. resolved May 07, 2026, 06:10 AM UTC

    This incident has been resolved.