Rhombus is currently experiencing a minor incident affecting Mobile Apps and Mobile Apps (iOS App) and 1 more component, which began 2d ago. The vendor's full update timeline is below.
Affected components
Update timeline
- identified May 18, 2026, 04:17 PM UTC
We have identified and are working on a resolution for an issue causing degraded API performance.
- identified May 18, 2026, 09:09 PM UTC
We are continuing to work on a fix for the issue causing degraded API performance across the platform
- identified May 18, 2026, 09:39 PM UTC
We experienced a surge in API usage this morning that caused service degradation. We’ve restored several services and are aiming to have all services restored fully by end of day. This currently has the full attention of our engineering team. We apologize for the inconvenience and appreciate the patience as we restore everything to 100% health.
- monitoring May 19, 2026, 02:55 AM UTC
We have implemented fixes related to the degraded API performance and are currently monitoring the platform for continued stability. At this time, we are seeing positive signs of recovery and will continue to provide updates as we evaluate overall impact.
- monitoring May 19, 2026, 02:15 PM UTC
Platform performance has returned to normal following fixes implemented overnight, and impacted systems have recovered. We will continue to closely monitor systems throughout the day to ensure ongoing stability. A more detailed root cause analysis will be provided later today.