RFPIO incident

Some customers reported login issues

Notice Resolved View vendor source →

RFPIO experienced a notice incident on February 7, 2024 affecting US Pod1 and US Pod2, lasting 19m. The incident has been resolved; the full update timeline is below.

Started
Feb 07, 2024, 04:19 PM UTC
Resolved
Feb 07, 2024, 04:39 PM UTC
Duration
19m
Detected by Pingoru
Feb 07, 2024, 04:19 PM UTC

Affected components

US Pod1US Pod2

Update timeline

  1. investigating Feb 13, 2024, 04:22 AM UTC

    We are currently investigating the issue.

  2. identified Feb 13, 2024, 04:22 AM UTC

    A disruption in one of our services has caused login issues for some customers in a US region. We have identified the affected service and are actively working to restore it.

  3. monitoring Feb 13, 2024, 04:22 AM UTC

    The affected service has been restored. We are continuing to monitor our services.

  4. resolved Feb 13, 2024, 04:23 AM UTC

    The incident has been resolved.