RFPIO incident

Some customers reported login issues

Major Resolved View vendor source →

RFPIO experienced a major incident on May 1, 2024 affecting US Pod1, lasting 13m. The incident has been resolved; the full update timeline is below.

Started
May 01, 2024, 02:47 PM UTC
Resolved
May 01, 2024, 03:00 PM UTC
Duration
13m
Detected by Pingoru
May 01, 2024, 02:47 PM UTC

Affected components

US Pod1

Update timeline

  1. investigating May 01, 2024, 03:55 PM UTC

    We are currently investigating the issue.

  2. identified May 01, 2024, 03:56 PM UTC

    A disruption in one of our services has caused login issues for some customers in a US region. We have identified the affected service and are actively working to restore it.

  3. monitoring May 01, 2024, 03:57 PM UTC

    The affected service has been restored. We are continuing to monitor our services.

  4. resolved May 01, 2024, 03:57 PM UTC

    The incident has been resolved. We will update the RCA soon.