RFPIO incident

Some customers experiencing degraded performance with Past-Project Search Engine

Major Resolved View vendor source →

RFPIO experienced a major incident on June 26, 2024 affecting US Pod4, lasting 8m. The incident has been resolved; the full update timeline is below.

Started
Jun 26, 2024, 04:34 PM UTC
Resolved
Jun 26, 2024, 04:42 PM UTC
Duration
8m
Detected by Pingoru
Jun 26, 2024, 04:34 PM UTC

Affected components

US Pod4

Update timeline

  1. investigating Jun 26, 2024, 04:29 PM UTC

    We are currently investigating this issue.

  2. identified Jun 26, 2024, 04:41 PM UTC

    A disruption in one of our services has caused degraded performance issues for some customers. We have identified the affected service and are actively working to restore it.

  3. monitoring Jun 26, 2024, 04:42 PM UTC

    The service is currently stable and performing as expected. We continue to monitor performance and implement enhancements for optimal service delivery.

  4. resolved Jun 26, 2024, 04:42 PM UTC

    The incident has been resolved.