RFPIO experienced a major incident on July 19, 2024 affecting Azure Pod1 and Azure Pod2, lasting 1d 2h. The incident has been resolved; the full update timeline is below.
Affected components
Azure Pod1Azure Pod2
Update timeline
- investigating Jul 19, 2024, 04:55 PM UTC
We have been informed of an issue affecting Virtual Machines running in the Azure cloud. These VMs may experience a bug that causes them to become stuck in a restarting state. Please be advised that this issue originates from the Azure cloud infrastructure and is not related to our services. For more details, please refer to the Azure StatusPage
- resolved Jul 20, 2024, 07:26 PM UTC
We are pleased to report that the application is fully operational again. Azure has resolved the underlying issue, and all affected services have progressively recovered .