RFPIO incident
Some customers are experiencing degraded performance with Past-Project Search Engine in US-POD4
RFPIO experienced a minor incident on August 5, 2024 affecting US Pod4, lasting 30s. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 05, 2024, 09:01 PM UTC
Past-Project Search Engine are running degraded performance for some customers. We are currently investigating and monitoring the services. Issue started at 2024-08-05T21:01:15.846Z
- identified Aug 05, 2024, 09:01 PM UTC
A disruption in one of our services has caused degraded performance issues for some customers.We have identified the affected service and are actively working to restore it.
- monitoring Aug 05, 2024, 09:02 PM UTC
The service is currently stable and performing as expected. We continue to monitor performance and implement enhancements for optimal service delivery.
- resolved Aug 05, 2024, 09:02 PM UTC
The incident has been resolved and service is fully restored. Incident resolved at 2024-08-05T21:02:16.793+00:00Z