RFPIO experienced a critical incident on February 16, 2025 affecting US Pod2, lasting 23m. The incident has been resolved; the full update timeline is below.
Affected components
US Pod2
Update timeline
- investigating Feb 16, 2025, 02:16 AM UTC
We are currently investigating the issue.
- identified Feb 16, 2025, 02:38 AM UTC
A disruption in one of our services has caused login issues for some customers in a US region. We have identified the affected service and are actively working to restore it.
- monitoring Feb 16, 2025, 02:54 AM UTC
The affected service has been restored. We are continuing to monitor our services.
- resolved Feb 16, 2025, 02:55 AM UTC
The incident has been resolved. We will update the RCA soon.