RFPIO experienced a major incident on February 24, 2025 affecting US Pod1, lasting 31m. The incident has been resolved; the full update timeline is below.
Affected components
US Pod1
Update timeline
- investigating Feb 24, 2025, 04:50 PM UTC
We are currently investigating the issue.
- identified Feb 24, 2025, 04:52 PM UTC
A disruption in one of our services has caused login issues for some customers in a US region. We have identified the affected service and are actively working to restore it.
- monitoring Feb 24, 2025, 04:53 PM UTC
The affected service has been restored. We are continuing to monitor our services.
- resolved Feb 24, 2025, 04:54 PM UTC
The incident has been resolved. RCA: A sudden increase in search service temporarily affected application accessibility. Our team acted immediately to restore the service and has implemented improvements to ensure stability moving forward.