RevSpring experienced a minor incident on September 29, 2025 affecting PRES Platform (Oaks, PA) and LetterLogic Platform (Nashville, TN) and 1 more component, lasting 36d 4h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Sep 29, 2025, 05:46 PM UTC
We have received news that Canadian postal workers are on strike. It is our understanding that mail is being held at delivery centers and it is unknown when the strike will be resolved. It is our recommendation that any of our customers who mail to Canada hold those mailings until the strike resolves.
- monitoring Oct 21, 2025, 02:14 PM UTC
Canada Post has informed us that their union is updating the prior general strike to a rotating strike. As such, they have started accepting, processing, and delivering mail. USPS continues to pick up, accept, and transport mail and packages to Canada.
- resolved Nov 04, 2025, 09:50 PM UTC
This incident has been resolved.