Rev.io incident

Ticket Creation Incident - June 29th, 2026

Minor Resolved View vendor source →

Rev.io experienced a minor incident on June 29, 2026 affecting PSA Web, lasting 1h 33m. The incident has been resolved; the full update timeline is below.

Started
Jun 29, 2026, 06:30 PM UTC
Resolved
Jun 29, 2026, 08:04 PM UTC
Duration
1h 33m
Detected by Pingoru
Jun 29, 2026, 06:30 PM UTC

Affected components

PSA Web

Update timeline

  1. identified Jun 29, 2026, 06:30 PM UTC

    We have identified an issue affecting creation of ticketing for the PSA Web platform, and our team is working to restore functionality. Please refer to this page for further updates as our fix gets tested and deployed.

  2. monitoring Jun 29, 2026, 07:11 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 29, 2026, 08:04 PM UTC

    This incident has been resolved. A full Root Cause Analysis will be available from our team, reach out to Client Success for any further questions or issues.