Rev.io incident
Investigating authentication errors in Rev.io PSA
Rev.io experienced a minor incident on June 5, 2026 affecting PSA Module, lasting 3h 40m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 05, 2026, 12:53 PM UTC
We are currently investigating a subset of authentication errors affecting Rev.io PSA. Some users may experience intermittent errors when signing in. We are actively investigating and will provide updates as more information becomes available.
- identified Jun 05, 2026, 01:26 PM UTC
We have identified the cause of the authentication errors as an issue with an authentication token rotation process, impacting a small subset of users signing in to Rev.io PSA. Our team is implementing a fix and we will share another update shortly.
- resolved Jun 05, 2026, 04:33 PM UTC
This incident has been resolved. The authentication errors were caused by an expired credential, which has been renewed. We have validated that sign-in to Rev.io PSA is functioning normally. We apologize for the disruption.