Rev.io incident

Rev.io Secure Connection Notice

Minor Resolved View vendor source →

Rev.io experienced a minor incident on December 15, 2020 affecting Rev.io Web, lasting 3h 22m. The incident has been resolved; the full update timeline is below.

Started
Dec 15, 2020, 08:21 PM UTC
Resolved
Dec 15, 2020, 11:44 PM UTC
Duration
3h 22m
Detected by Pingoru
Dec 15, 2020, 08:21 PM UTC

Affected components

Rev.io Web

Update timeline

  1. investigating Dec 15, 2020, 08:21 PM UTC

    We are currently investigating an issue regarding security connection notices for forms and orders being submitted within the Rev.io UI. This appears to be related to a Google Chrome update from earlier this week in some, if not all cases. We'll keep this notice updated as we identify, monitor, and resolve the issue.

  2. identified Dec 15, 2020, 08:39 PM UTC

    The issue has been identified and a fix is being deployed shortly. We'll update this page again once the fix has been implemented.

  3. resolved Dec 15, 2020, 11:44 PM UTC

    This incident has been resolved, and a fix is now live. Should you continue to encounter messages or notifications about security or connection stability, please reach out to the Client Success team. We'll continue to monitor on our end.