Rev.io incident

PSA login looping

Major Resolved View vendor source →

Rev.io experienced a major incident on April 21, 2026 affecting PSA Web, lasting 9m. The incident has been resolved; the full update timeline is below.

Started
Apr 21, 2026, 05:49 PM UTC
Resolved
Apr 21, 2026, 05:58 PM UTC
Duration
9m
Detected by Pingoru
Apr 21, 2026, 05:49 PM UTC

Affected components

PSA Web

Update timeline

  1. investigating Apr 21, 2026, 05:49 PM UTC

    We are currently investigating this issue.

  2. identified Apr 21, 2026, 05:50 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Apr 21, 2026, 05:58 PM UTC

    Authentication issue resolved.