Rev.io experienced a major incident on February 17, 2022 affecting Rev.io Web, lasting 18h 43m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Feb 17, 2022, 06:59 PM UTC
We are currently investigating login issues due to a DNS incident. This appears to be affecting more than just Rev.io, but our teams are diligently working to understand the impact and resolution.
- identified Feb 17, 2022, 07:44 PM UTC
The issue has been identified as a DNS outage from DynDNS. We expect to see variable customer performance until further information is available from DynDNS. Their status page is located here: https://www.dynstatus.com/
- monitoring Feb 17, 2022, 08:33 PM UTC
DynDNS has implemented a fix, and they are monitoring the results. We will continue to monitor on our end as well. Status page for DynDNS can be found here: https://www.dynstatus.com/
- resolved Feb 18, 2022, 01:42 PM UTC
This incident has been resolved.