Rev.io experienced a major incident on June 10, 2022 affecting Rev.io Web, lasting 2h 55m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 10, 2022, 07:33 PM UTC
We are currently investigating an issue related to client login page access problems. As soon as more information is available, we'll provide it.
- investigating Jun 10, 2022, 08:14 PM UTC
We are continuing to investigate this issue, thank you for your patience.
- investigating Jun 10, 2022, 08:54 PM UTC
Our team is investigating several possible root causes, but a solution has not been identified at this time. This issue has our full team working to resolve it, and we'll continue to keep this page updated.
- monitoring Jun 10, 2022, 10:16 PM UTC
A fix has been implemented and we are monitoring the results. Please check your login access and let the Client Success team know if you continue to have issues.
- resolved Jun 10, 2022, 10:29 PM UTC
This incident has been resolved. A root cause analysis will be made available as soon as the team has it. Thanks for your patience.