Rev.io incident

Issue preventing email, print and CDR import functionality

Critical Resolved View vendor source →

Rev.io experienced a critical incident on July 8, 2022 affecting Usage Rating and Email Queue, lasting 48m. The incident has been resolved; the full update timeline is below.

Started
Jul 08, 2022, 01:23 PM UTC
Resolved
Jul 08, 2022, 02:11 PM UTC
Duration
48m
Detected by Pingoru
Jul 08, 2022, 01:23 PM UTC

Affected components

Usage RatingEmail Queue

Update timeline

  1. identified Jul 08, 2022, 01:23 PM UTC

    After a minor release this morning we found a bug that is preventing email, print and CDR import functionality. The team is working on a fix and getting it ready for release within the next 30 minutes. Will update when resolved.

  2. resolved Jul 08, 2022, 02:11 PM UTC

    A fix for the email, print and CDR Import functionality has been deployed and are fully operational.