Rev.io experienced a minor incident on October 26, 2022 affecting Rev.io Web, lasting 4h 12m. The incident has been resolved; the full update timeline is below.
Affected components
Rev.io Web
Update timeline
- identified Oct 26, 2022, 02:46 PM UTC
We have identified an issue with the Rev.io web application billing queues. During this time, clients may experience degraded performance when using billing queues (email queue, print queue, create bills queue). Our team is working on a hotfix to resolve this and we will keep this thread updated as we receive updates.
- monitoring Oct 26, 2022, 06:22 PM UTC
A fix has been implemented and we are monitoring the results. Please reach out to the Client Success team with any issues.
- resolved Oct 26, 2022, 06:59 PM UTC
This incident has been resolved.