Rev.io incident

Rev.io Access Issue

Critical Resolved View vendor source →

Rev.io experienced a critical incident on January 7, 2023 affecting Rev.io Web, lasting 1h 6m. The incident has been resolved; the full update timeline is below.

Started
Jan 07, 2023, 12:38 PM UTC
Resolved
Jan 07, 2023, 01:44 PM UTC
Duration
1h 6m
Detected by Pingoru
Jan 07, 2023, 12:38 PM UTC

Affected components

Rev.io Web

Update timeline

  1. investigating Jan 07, 2023, 12:38 PM UTC

    Rev.io is aware of an issue impacting our client's ability to access the rev.io system. The team is investigating the issue now and will follow up with updates as progress is made. Thank you for your patience as we troubleshoot this issue.

  2. identified Jan 07, 2023, 01:22 PM UTC

    The team has identified the issue and is working on a resolution now. Will follow up with an update once we have verified that everything is back online. Thank you again for your patience.

  3. resolved Jan 07, 2023, 01:44 PM UTC

    The issue has been resolved and access to the rev.io platform has been restored.