Rev.io incident

Rev.io Connectivity Issues - January 10, 2023

Major Resolved View vendor source →

Rev.io experienced a major incident on January 10, 2023 affecting Rev.io Web, lasting 1h 14m. The incident has been resolved; the full update timeline is below.

Started
Jan 10, 2023, 04:20 PM UTC
Resolved
Jan 10, 2023, 05:34 PM UTC
Duration
1h 14m
Detected by Pingoru
Jan 10, 2023, 04:20 PM UTC

Affected components

Rev.io Web

Update timeline

  1. investigating Jan 10, 2023, 04:20 PM UTC

    We are currently investigating an issue for connection and login failures.

  2. identified Jan 10, 2023, 04:45 PM UTC

    The issue has been identified and a fix is being finalized. Most sites should be up at this time, and all will be available soon.

  3. monitoring Jan 10, 2023, 04:47 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jan 10, 2023, 05:34 PM UTC

    This incident has been resolved, and a root cause analysis will be available via Client Success when all information is available. If you have any issues, please reach out to support.