Rev.io experienced a minor incident on March 1, 2023 affecting Rev.io Web, lasting 1h 52m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 01, 2023, 01:00 PM UTC
We are currently investigating issues related to client billing. At this time we are seeing MRC posting issues and associated lack of bills from affected customers. We have a full team working to resolve it, and hope to have more information soon. Thank you for your patience and support.
- identified Mar 01, 2023, 01:26 PM UTC
The issue has been identified and our team has restarted background services. MRC posting appears to be working again, but we're continuing to monitor and will assist bill runs throughout the day.
- resolved Mar 01, 2023, 02:53 PM UTC
This incident has been resolved, and MRCs/bills will continue to complete throughout the day. For any questions or concerns, please reach out to the Client Success team.