Rev.io incident

Login and Connection Failures - 4/10/23

Major Resolved View vendor source →

Rev.io experienced a major incident on April 10, 2023 affecting Rev.io Web, lasting 29m. The incident has been resolved; the full update timeline is below.

Started
Apr 10, 2023, 05:39 PM UTC
Resolved
Apr 10, 2023, 06:08 PM UTC
Duration
29m
Detected by Pingoru
Apr 10, 2023, 05:39 PM UTC

Affected components

Rev.io Web

Update timeline

  1. investigating Apr 10, 2023, 05:39 PM UTC

    Our team is currently investigating an issue preventing access to some client sites. As soon as more information is available, we'll update this incident. Thank you for your time, and please reach out to Client Success for any questions.

  2. monitoring Apr 10, 2023, 05:48 PM UTC

    Client sites are coming back up at this time, and we are monitoring to ensure all sites return to a healthy state. As soon as more info is available, we'll update this status page again.

  3. resolved Apr 10, 2023, 06:08 PM UTC

    This incident has been resolved, but our team is continuing to monitor throughout the rest of the day. If you have any issues, please reach out to the Client Success team.