Rev.io experienced a minor incident on April 25, 2023 affecting Rev.io Web and Twilio SMS, lasting 1h 27m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Apr 25, 2023, 12:51 PM UTC
We are currently investigating an issue related to MFA codes not being sent when logging in. We believe this is related to an issue with Twilio and will provide an update as soon as we have more information.
- investigating Apr 25, 2023, 01:11 PM UTC
Currently, MFA codes are being sent but may experience delays during sending. We are continuing to investigate this issue and will update this page again soon.
- monitoring Apr 25, 2023, 01:29 PM UTC
MFA codes appear to be sending normally at this time, but we're continuing to monitor. Please attempt your logins as usual, and contact the Client Success team with any issues.
- resolved Apr 25, 2023, 02:19 PM UTC
This incident has been resolved, but our team will continue to monitor throughout the day. Please reach out to Client Success with any issues or questions.