Rev.io experienced a major incident on June 21, 2023 affecting Rev.io Web, lasting 41m. The incident has been resolved; the full update timeline is below.
Affected components
Rev.io Web
Update timeline
- investigating Jun 21, 2023, 02:49 PM UTC
We have identified an issue with users being unable to access the Print Queue in Rev.io and are currently working on a resolution. We will provide another update once the resolution is in place.
- identified Jun 21, 2023, 02:50 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jun 21, 2023, 03:23 PM UTC
A fix is currently being deployed and users should begin seeing restored access to the Print Queue module shortly. We will continue to monitor until we are confident the issue has been resolved.
- resolved Jun 21, 2023, 03:31 PM UTC
Access to the Print Queue module has been fully restored. Please reach out to the Rev.io Support team if you continue to see any issues.