Rev.io experienced a notice incident on December 6, 2024 affecting Rev.io Web, lasting 20h 19m. The incident has been resolved; the full update timeline is below.
Affected components
Rev.io Web
Update timeline
- identified Dec 06, 2024, 08:45 PM UTC
Paya has alerted us of an intermittent outage from their end that started at approximately 2:15pm ET this afternoon. They are working to resolve the issue, but have not provided an ETA yet. Clients and end-customers may experience errors with payments unable to process during this time. Please refer to the Paya Maintenance & Service page below for further updates. Official Paya Alerts: https://support.paya.com/44510-knowledgebase/308786
- resolved Dec 07, 2024, 05:05 PM UTC
This incident was resolved by Paya yesterday evening. If you have any further questions or concerns, please reach out to the Client Success team.