RevenueCat incident

Wrong order in the Scheduled Data Export columns

Minor Resolved View vendor source →

RevenueCat experienced a minor incident on May 15, 2025 affecting Scheduled Data Exports, lasting 24m. The incident has been resolved; the full update timeline is below.

Started
May 15, 2025, 10:38 AM UTC
Resolved
May 15, 2025, 11:03 AM UTC
Duration
24m
Detected by Pingoru
May 15, 2025, 10:38 AM UTC

Affected components

Scheduled Data Exports

Update timeline

  1. identified May 15, 2025, 10:38 AM UTC

    A code change accidentally modified the order of the columns in data exports. We have identified the root cause and we are working on a fix. We will provide another update shortly. Sorry for the inconveniences.

  2. resolved May 15, 2025, 11:03 AM UTC

    The fix has been deployed. All subsequent Scheduled Data Exports will have the columns arranged in the original order. 2025-05-19 Update: For certain customers, the column order of first_seen_time and auto_resume_time in your Scheduled Data Export was still unexpectedly flipped since 2025-05-14 7AM UTC. This has been fixed, and we have contacted all affected customers. Sorry for the inconveniences.