RevenueCat experienced a major incident on June 13, 2025 affecting Collaborators, lasting 1h 42m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 13, 2025, 09:37 PM UTC
We're aware of an issue that inviting collaborators does not work if the collaborator is not already logged into a RevenueCat session in their browser. We're investigating and will have more updates to share soon.
- investigating Jun 13, 2025, 09:41 PM UTC
We are continuing to investigate this issue.
- identified Jun 13, 2025, 10:22 PM UTC
We've identified the issue and are working on a fix.
- identified Jun 13, 2025, 10:56 PM UTC
We are still working on a fix.
- monitoring Jun 13, 2025, 11:12 PM UTC
We deployed a fix. We are monitoring for any further issues.
- resolved Jun 13, 2025, 11:19 PM UTC
We have confirmed that the fix works. Collaborators can now accept invitations through collaborator links even if they are not signed into the RevenueCat dashboard beforehand. If you notice any issues, please reach out to [email protected].