Returnflows experienced a minor incident on February 9, 2026 affecting GLS, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
GLS
Update timeline
- identified Feb 08, 2026, 04:07 PM UTC
Status: Identified We're receiving errors when fethcing tracking events from GLS Track & Trace API. We've alerted GLS and continuing to monitor. Any missing events will automatically be backfilled into Returnflows once the API is available again. Affected components GLS (Degraded performance)
- resolved Feb 09, 2026, 07:58 AM UTC
Status: Resolved We’re starting to see tracking events coming through as normal this morning. GLS has confirmed that the Track & Trace API is up and running again. Affected components GLS (Operational)