Returnflows experienced a minor incident on March 19, 2026 affecting Flows and Admin App, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 19, 2026, 11:10 AM UTC
Status: Investigating We are currently experiencing an issue where users cannot access flows or the Returnflows Admin App. We are working hard on identifying the root cause and will provide updates as soon as possible. Affected components Flows (Full outage) Admin App (Full outage)
- identified Mar 19, 2026, 11:31 AM UTC
Status: Identified We’re seeing performance improvements and have moved all flows out of maintenance mode. Customers can now create returns again. Affected components Flows (Degraded performance) Admin App (Degraded performance)
- resolved Mar 19, 2026, 11:57 AM UTC
Status: Resolved We’re back to normal performance, and all queued jobs have been successfully processed. We’ll continue to monitor closely over the next few hours. Affected components Flows (Operational) Admin App (Operational)