Returnflows is currently experiencing a major incident affecting DAO, which began 3h ago. The vendor's full update timeline is below.
Affected components
Update timeline
- investigating Jun 24, 2026, 07:31 AM UTC
Status: Investigating We are currently experiencing issues with DAO's services. This may cause delays or errors when creating shipments, generating labels, and updating tracking information in Returnflows. We are in contact with DAO and are working to clarify the extent of the problems. We are continuously monitoring the situation and will share further updates as soon as we have more information. We apologize for any inconvenience this may cause and thank you for your patience. Affected components DAO (Degraded performance)
- resolved Jun 24, 2026, 07:53 AM UTC
Status: Resolved We're seeing label generation working with error rates as usually. The queue of failed generations during downtime have been reprocessed without any issues as well. This incident is hereby closed! Affected components DAO (Operational)
- identified Jun 24, 2026, 08:04 AM UTC
Status: Identified We are seeing elevated error rates again - moving issue to "Identified" again. Affected components DAO (Degraded performance)