Returnflows is currently experiencing a major incident affecting GLS, which began 2h ago. The vendor's full update timeline is below.
Affected components
Update timeline
- investigating May 24, 2026, 09:26 PM UTC
Status: Investigating We are currently experiencing elevated error rates in generation of GLS Labels. We have informed GLS and we're actively investigating and monitoring the issue. We will provide updates as soon as more information becomes available. GLS labels er timing out, all tracking is still operational. Affected components GLS (Degraded performance)
- investigating May 24, 2026, 09:30 PM UTC
Status: Investigating We are currently experiencing elevated error rates in generation of GLS Labels. We have informed GLS and we're actively investigating and monitoring the issue. We will provide updates as soon as more information becomes available. ISRS (International Shop Return Service) bookings are being processed successfully across all regions. The issue is degraded performance with shipment bookings in Denmark. Affected components GLS (Degraded performance)