Retreaver incident

Some inbound calls to local numbers are currently failing

Minor Resolved View vendor source →

Retreaver experienced a minor incident on March 14, 2018, lasting 45m. The incident has been resolved; the full update timeline is below.

Started
Mar 14, 2018, 09:29 PM UTC
Resolved
Mar 14, 2018, 10:14 PM UTC
Duration
45m
Detected by Pingoru
Mar 14, 2018, 09:29 PM UTC

Update timeline

  1. monitoring Mar 14, 2018, 09:29 PM UTC

    Our carrier, Twilio, is currently investigating an issue with some North American phone numbers. We are monitoring the situation and will provide updates soon. Toll-free numbers, and recently provisioned local numbers, are working.

  2. resolved Mar 14, 2018, 10:14 PM UTC

    Calls are coming through again on affected numbers. We regret the occurrence and will be moving our remaining local numbers off Twilio very soon.