Retreaver experienced a major incident on November 17, 2021 affecting Call Handling, lasting 2h 28m. The incident has been resolved; the full update timeline is below.
Affected components
Call Handling
Update timeline
- monitoring Nov 17, 2021, 04:11 PM UTC
One of our inbound carriers experienced a partial outage from 10:33 am EST until 10:59 EST. Calls are currently being processed normally. We are monitoring for further developments.
- resolved Nov 17, 2021, 06:39 PM UTC
We are continuing to monitor for further issues.