Retreaver experienced a major incident on November 23, 2021 affecting Call Handling, lasting 59m. The incident has been resolved; the full update timeline is below.
Affected components
Call Handling
Update timeline
- monitoring Nov 23, 2021, 05:02 PM UTC
One of our inbound carriers is currently experiencing an intermittent outage. Calls may not complete or may have audio issues. We will update this issue once we have more information.
- monitoring Nov 23, 2021, 05:56 PM UTC
The issue at the carrier has been resolved and call traffic is flowing normally again. We continue to monitor for further issues.
- resolved Nov 23, 2021, 06:02 PM UTC
We are continuing to monitor. We will post a new incident if there are further disruptions.