Retreaver incident

Purchasing new local (non toll-free) numbers is temporary disabled for certain area codes.

Minor Resolved View vendor source →

Retreaver experienced a minor incident on January 31, 2025 affecting Site/Account Portal, lasting 97d 22h. The incident has been resolved; the full update timeline is below.

Started
Jan 31, 2025, 01:28 PM UTC
Resolved
May 09, 2025, 11:55 AM UTC
Duration
97d 22h
Detected by Pingoru
Jan 31, 2025, 01:28 PM UTC

Affected components

Site/Account Portal

Update timeline

  1. investigating Jan 31, 2025, 01:28 PM UTC

    Vendors providing the numbers are experiencing difficulties and we've temporary disabled the ability to purchase certain local area codes.

  2. resolved May 09, 2025, 11:55 AM UTC

    This incident has been resolved.