Resly experienced a critical incident on June 12, 2025 affecting Application Access / Login and Web App, lasting 5h 34m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 12, 2025, 08:30 PM UTC
We're currently experiencing an outage due to a global issue with Google Cloud services. This is affecting access to the Resly platform. We're monitoring the situation closely and will provide updates as soon as we have more information. Thanks for your patience.
- investigating Jun 12, 2025, 09:17 PM UTC
We're currently experiencing an outage due to a global issue with Google Cloud services. This is affecting access to the Resly platform. Google have announced that they have identified the issue and are currently rolling out a fix. This will take some time for them to roll out worldwide. We're monitoring the situation closely and will provide updates as soon as we have more information. Thanks for your patience.
- investigating Jun 13, 2025, 12:02 AM UTC
Some services are slowly starting to be restored. At this stage, New Zealand properties should now be able to access some areas of Resly as normal. However, users in Australia and Fiji may still experience service interruptions while restoration work continues.
- monitoring Jun 13, 2025, 01:47 AM UTC
Google has now resolved their outage and DNS servers are coming back up worldwide which should allow most people to now access app.resly.com.au We'll continue to monitor access closely over the next few hours
- resolved Jun 13, 2025, 02:05 AM UTC
Access to app.resly.com.au is now restored