Resly experienced a minor incident on April 24, 2026 affecting Booking.com, lasting 19h 16m. The incident has been resolved; the full update timeline is below.
Affected components
Booking.com
Update timeline
- investigating Apr 24, 2026, 03:32 AM UTC
Booking.com guest messages are currently not being received in Resly. We are currently investigating. Please check the booking.com extranet for guest messages.
- resolved Apr 24, 2026, 10:49 PM UTC
Booking.com has resolved an issue that caused some messages to remain in a pending state. The fix was deployed at 16:30 CEST, and all affected messages have now been successfully delivered. No notifications were lost. They are continuing to monitor the system closely, and no further issues have been observed since the fix was released.