Affected components
Update timeline
- investigating Feb 03, 2026, 11:00 AM UTC
Status: Investigating We are currently investigating increased latency on all services. At this time, you may experience delays when sending emails via our SMTP service and API. Affected components SMTP (Degraded performance) Broadcast Emails (Degraded performance) Batch Emails (Degraded performance) General API (Degraded performance) Webhooks (Degraded performance) Single Email (Degraded performance) Dashboard (Degraded performance) Email Events (Degraded performance)
- monitoring Feb 03, 2026, 11:53 AM UTC
Status: Monitoring The fix has been pushed and we are now monitoring the situation. Affected components Batch Emails (Degraded performance) General API (Degraded performance) Webhooks (Degraded performance) Single Email (Degraded performance) Dashboard (Degraded performance) Email Events (Degraded performance) SMTP (Degraded performance) Broadcast Emails (Degraded performance)
- resolved Feb 03, 2026, 01:48 PM UTC
Status: Resolved We have resolved the underlying issue and service has been resumed. Affected components General API (Operational) Webhooks (Operational) Single Email (Operational) Dashboard (Operational) Email Events (Operational) SMTP (Operational) Broadcast Emails (Operational) Batch Emails (Operational)
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